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Today, the Federal Communications Commission proposed rules to implement the Safe Connections Act, which President Joe Biden signed into law last December. Advocates consider the law a landmark move to stop tech abuse. Under the law, mobile service providers are required to help survivors of domestic abuse and sexual violence access resources and maintain critical lines of communication with friends, family, and support organizations.
Under the proposed rules, mobile service providers are required to separate a survivor’s line from a shared or family plan within two business days. Service providers must also “omit records of calls or text messages to certain hotlines from consumer-facing call and text message logs,” so that abusers cannot see when survivors are seeking help. Additionally, the FCC plans to launch a “Lifeline” program, providing emergency communications support for up to six months for survivors who can’t afford to pay for mobile services.
“These proposed rules would help survivors obtain separate service lines from shared accounts that include their abusers, protect the privacy of calls made by survivors to domestic abuse hotlines, and provide support for survivors who suffer from financial hardship through our affordability programs,” the FCC’s announcement said.
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